For the Eighth Consecutive Year, Anserve wins the ATSI Award of Excellence
BUTLER, N.J., July 11, 2022 /PRNewswire-PRWeb/ -- For the eighth straight year, Anserve, Inc. received the exclusive ATSI 2022 Award of Excellence. The award has been presented each year since 1996 by the Association of TeleServices International (ATSI), a leading answering service industry trade association. Anserve, Inc. was presented with this year's award at ATSI's 2022 conference in Denver, CO.
The Award of Excellence was first presented 26 years ago to help answering services evaluate the caliber of calls by providing measurements of their quality. Over a six-month period, independent judges evaluate response time, courteousness of the answering agent, accuracy of the call, knowledge of the account, and overall impression of the call.
"For the past 26 years, the ATSI Award of Excellence has been a vital part of our industry. Continually evaluating our members' service levels they are providing to their clients is an essential business tool. We've had members that have participated in the program for decades and look forward to winning their awards each year," says ATSI President Tifani Leal. "This is a testament to the dedication to excellence that their teams embody and ATSI is proud to be a part of this program!"
As an eight-time winner, Anserve President Rob Ward remarked, "we are proud to have won the ATSI Ruby Award of Excellence and want to thank our entire Anserve team for making every call matter. Now, our goal is to win again in 2023!"
Anserve strives to provide great customer service for all of their clients, who represent small and large businesses and medical practices. Services include secure answering services, appointment scheduling, 24/7 emergency answering, and bilingual services in over 200 languages.
About Anserve:
Anserve, Inc., based in Butler, NJ, provides state-of-the-art answering services to small businesses, medical and healthcare practices, hospice care, property management companies, and law offices. Anserve handles calls for more than 1,300 clients around the country 24/7. For more information, visit: http://www.anserve.com
About ATSI:
The Association of TeleServices International (ATSI) was founded in 1942 as a national trade association that represents live answering services. ATSI now represents companies across North America and the UK.
Media Contact
Rob Ward, Anserve, 1 973-283-9600, [email protected]
SOURCE Anserve
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