CAPITALTEK Acquires Ottawa Based Computer Troubleshooters Franchise, expands client base

OTTAWA, Ontario, Feb. 9, 2022 /PRNewswire-PRWeb/ -- CAPITALTEK, an Ottawa based managed service provider (MSP), is proud to announce the acquisition of Computer Troubleshooters - Orleans, the only Computer Troubleshooters franchise in Ontario. Computer Troubleshooters - Orleans, specializing in affordable Small Business IT Services was part of Computer Troubleshooters international network of locally-owned and operated IT service franchise offices launched in 1999. Since 2004, Computer Troubleshooters - Orleans has provided small Business and residential clients with Remote and Onsite IT support, IT Services, Computer diagnostic, Backup and Security Services to Over 1,000 Customers in Ottawa.

This acquisition is part of CAPITALTEK's mission to make enterprise-level IT services accessible to small and medium-sized businesses. With this acquisition, CAPITALTEK will extend its ability to serve more customers in Ottawa Area. CAPITALTEK is focused on helping SMB clients achieve their business goals faster, with an expansive portfolio of technology services and capabilities delivered from within their local service area. This acquisition strongly supports that vision.

Sergey Poltev, CEO of CAPITALTEK, said, "We are excited to welcome Computer Troubleshooters – Orleans to CAPITALTEK family. Their team will further enhance our ability to serve Medical, Legal, Non-profit and construction customers throughout Ottawa. CT Orleans Founder Alain Lacroix and myself share the same values, started MSP businesses around same time and managed to keep same happy customers since the beginning."

Alain Lacroix, owner of Computer Troubleshooters - Orleans, stated, "I'm happy to find a knowledgeable and caring IT firm who has agreed to take care of Computer Troubleshooters clients. I have every confidence in this firm. Joining CAPITALTEK allows our team to better serve our clients. It's a great opportunity for us to be part of a much larger, progressive MSP that shares our vision of growth by providing amazing customer service. I have long been focused on delivering the best possible IT services for my clients over last 17 Years who now have access to the substantial resources of CAPITALTEK, including additional capabilities such as:

• 24x7 service
• Apple Certified support
• VOIP Telephony
• Internet services
• Cybersecurity Services and more

Coming together with CAPITALTEK will help us serve our clients even better and reach our goals faster than we would have been able to do on our own."

About Computer Troubleshooters - Orleans
Computer Troubleshooters - Orleans provides a wide range of IT services in addition to managed IT support services. Their advanced approach to information technology, process, and support delivers measurable impact to business strategy, productivity, efficiency and bottom-line for their clients. Their main goal is to provide enterprise-level service for small and medium-sized businesses in Ottawa.

About CAPITALTEK
CAPITALTEK is an award-winning provider of enterprise quality managed services for the SMB market. We offer comprehensive on-premises and cloud solutions ranging from managed IT and VOIP to cloud services. Our IT-as-a-Service (ITaaS) solutions enable us to become your IT business partner providing powerful, secure, and cost-effective IT infrastructure, operations, and services that help businesses grow. Our team of proven leaders and technical experts in managed IT services, combined with our focus on operational excellence, has earned us a reputation for world-class customer service, long-lasting client relationships, and numerous industry awards and recognitions. This comprehensive approach ensures you can focus on your core business while we operate and optimize your IT.

Media Contact

Alia Marquez, CAPITALTEK, 1 613-227-4357 Ext: 208, [email protected]

LinkedIn

SOURCE CAPITALTEK