As the automotive industry gathered to connect, learn, and innovate, Car Wars was a leader in driving impactful conversations and delivering cutting-edge solutions.
DALLAS, Jan. 29, 2025 /PRNewswire-PRWeb/ -- The NADA 2025 show was nothing short of extraordinary for Car Wars, the premier provider of innovative AI-fueled phone call management and call analytics for automotive dealerships. Despite the obstacles faced with record-breaking snowfall in New Orleans, the automotive industry came together to connect, learn, and innovate. Car Wars was a leader in driving impactful conversations and delivering cutting-edge solutions.
Car Wars unveiled game-changing innovations this year, including:
- Cari AI Receptionist: Car Wars' revolutionary AI receptionist boosts call management by eliminating inefficient bridge experiences. Cari seamlessly answers and routes calls with precision and performs warm transfers based on customer preferences and needs.
- Cari AI Scheduler: Cari handles and books Service appointments, freeing up your advisors to provide top-notch customer service for those with vehicles already in the drive.
- Enhanced Mystery Shop Scorecard: Providing dealers with unparalleled insights into their sales and service phone handling performance through AI-fueled scorecards and real-time feedback.
- Expanded Integrations: Seamless compatibility with platforms like Tekion and Reynolds and Reynolds, solidifying Car Wars as the ultimate partner for operational efficiency.
Furthermore, Car Wars was honored to host dynamic dealer panels featuring some of the industry's most forward-thinking leaders – Dennis Gingrich, Sales and Finance Director at the Niello Company, Bob Williams, Marketing and eCommerce Director at Gee Automotive and Jamie Tilley, Executive Director of Operations at Modern Automotive.
These leaders showcased the importance and value of the phone. Dennis Gingrich emphasized this by saying, "If you do not have call tracking, then you must implement it immediately. There is no better way to train your salespeople and improve customer experience."
These sessions provided actionable insights on leveraging technology to improve call handling, drive ROI, and deliver exceptional customer service. Dealers left inspired to implement strategies to set their teams apart in 2025.
"The energy at NADA 2025 was unparalleled, and we're proud to play a key role in helping dealers innovate and excel in their operations," said Stephane Ferri, CEO at Car Wars. "Our latest solutions, like Cari, underscore our commitment to providing tools that drive success in an ever-changing industry landscape. Thank you to everyone who visited our booth, attended our panels, and shared their passion for innovation."
Car Wars' booth buzzed with excitement as NADA attendees were eager to learn about Car Wars' transformative tools. From live demos to in-depth conversations, Car Wars was energized by the enthusiasm and feedback from dealers and industry professionals.
Car Wars remains committed to empowering dealers with the tools and insights needed to thrive in an ever-evolving landscape.
For more information on Car Wars' advanced AI solutions, please visit www.carwars.com.
About Car Wars
Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. With over three decades of experience, Car Wars is the industry's most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools for your team to 'Own the Phone' and dominate the market.
Backed by cutting-edge technology and unwavering dedication to customer success, Car Wars goes beyond the ordinary to help dealers achieve optimal call and text outcomes. With unparalleled CRM integrations, actionable insights and hands-on support, dealerships are able to unlock their full potential and strengthen customer relationships.
Join the automotive retail revolution with Car Wars.
Media Contact
Alyssa Whitmore, Car Wars, 1 888-801-5485, [email protected], https://carwars.com/main/
SOURCE Car Wars
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