Independent broker dealer recruiter Jon Henschen Publishes "The Downside of B-D Counteroffers"
Jon Henschen's article "The Downside of B-D Counteroffers" in Financial Advisor talks about how, when it's time for an advisor to leave a firm, the company might come back with a counteroffer to entice the advisor stay. While these offers aren't common in the independent firm space, they do happen, so advisors need to be aware of the risks of taking them.
MINNEAPOLIS, Feb. 18, 2022 /PRNewswire-PRWeb/ -- Featured on February 14, 2022 on Financial Advisor, independent broker dealer recruiter Jon Henschen goes over some of the counteroffers an advisor might have from their current firm and why it might not be the best option.
Henschens opens with some of the reasons an advisor might choose to leave the firm. It might be that they feel the culture of their firm is declining, that they're getting poor back-office service quality and the response times are lagging. It could be that a firm's heavy-handed response to compliance caters to the lowest denominator. Or it could be that the firms don't give advisors access to more innovative advisory options—that their technology is pigeonholed. The list goes on and on.
When it comes time to finally leave (after they've done due diligence on other firms), and they let their broker-dealer know, that's when the company might come back with a counteroffer to stay. These offers aren't common in the independent broker-dealer space, but they do happen, so you need to be aware of the risks of taking them.
Henschen also points out how counteroffers might be made in the hope you take the path of least resistance. Broker-dealers offer some retention money, perhaps offer a payout that's a bit higher, or renegotiate on client expenses like advisory administration fees, assuming you'll be content to stay put and not hassle with repapering to move your client accounts.
Counteroffers are usually offered by broker-dealers experiencing major advisor outflow. When you get one, it's likely that the company is in upheaval. When large producer groups leave, we've noticed, the companies might approach advisors individually with the offers, which in the independent broker-dealer world is highly unethical. They shouldn't overstep the OSJs (the branch managers) to offer individuals various enticements. Yet the companies will take extreme measures like this when assets are bleeding out and they want it to stop. Broker-dealers going through desperate times turn to desperate measures.
He also notes how the acceptance of a counteroffer has likely damaged the relationship with management. "Consider: You just told them you are going to leave. But now you are staying because they offered you a retention bonus? Management will question your loyalty going forward and believe you'll likely jump ship again unless your reasons for leaving change in a meaningful way—which they rarely do." Once an advisor accepts a counteroffer, management's focus will be less about you and any sort of ongoing relationship and more about how they can influence you to move your clients' assets to their more profitable platforms.
Meanwhile, the factors that drove you to seek change won't disappear with a retention bonus. Without a change from the top, hope for major changes in service quality, compliance policy, culture, etc. are as rare as hen's teeth. Firms will fill you with promises of big changes ahead, yet without a crucial change of leadership, any meaningful change is unlikely.
Henschen also points out what Quality Firms Don't Do. Ethical, reputable broker-dealers don't offer retention bonuses or special deals on costs because it reflects a poor business model and inconsistency. Good firms realize they aren't a fit for everyone and will happily wish you well in advancing your career, not hinder you in making your change to another broker-dealer or RIA.
He also comments on how for the same reasons, advisors' retention bonuses also don't fix pre-existing issues. Forgivable note periods will likely make you a prisoner at the broker-dealer until the three-to-five-year note period ends, whereas in standard salary jobs you could leave in six months.
"Great things come to those who step out of their comfort zone by changing broker-dealers or RIA firms for something better. Change not only benefits you but, more importantly, puts your clients in a better place. That doesn't happen by maintaining the status quo. Positive changes take effort and the short-term pain that brings long-term significant benefits. Don't allow a counteroffer to metastasize mediocracy into your practice."
Jon Henschen is founder of http://www.henschenassoc.com, an independent recruiting firm focused on independent broker dealers and RIAs based in Marine on St. Croix, MN. With more than 30 years of industry experience, Jon is a staunch advocate for independent financial advisors, and is widely sought after by both advisors, broker dealers and RIAs for his expertise and insight on industry topics. He is frequently published and quoted in a variety of industry sources, including Wealth Management, ThinkAdvisor, Investment Advisor Magazine, Wealth Management Magazine, Financial Advisor IQ, Financial Advisor Magazine, Investment News and others
Media Contact
Cristi Barkley, Henschen & Associates, 7578464107, [email protected]
SOURCE Henschen & Associates
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