TCN, a cloud-based call center technology provider, will bring its User group conference in person for the first time, allowing industry professionals to connect, collaborate and communicate face-to-face in St. George, Utah
ST. GEORGE, Utah, Jan. 28, 2025 /PRNewswire-PRWeb/ -- TCN, a leading provider of cloud-based contact center solutions, today announced its 5th Annual C3 User Group Conference on April 7 – 9, 2025, at the stunning new Black Desert Resort in Southern Utah.
This year's in-person event marks a significant milestone. It will bring together contact center professionals from across the country for two days of insightful discussions, networking opportunities, and expert-led sessions.
"We're incredibly excited to finally bring our C3 User Group Conference in person. This event offers a unique opportunity to connect, learn and develop alongside industry leaders." said Darrin Bird, COO of TCN, "We've curated an agenda with top-tier speakers and invaluable insight to empower attendees to optimize automation, leverage journey data and streamline other contact center operations while delivering an even better customer experience."
Attendees will gain valuable insights from prominent industry leaders, including Dave Bethers, Jesse Bird and Scott Brownlee. The conference will feature a keynote address by two-time Olympic medalist Shannon Bahrke. She will share her journey to becoming an accomplished Olympic athlete and the skills you can develop to level up your business.
The agenda will explore the latest product developments from TCN, contact center trends, technologies and best practices, including AI-powered solutions, compliance, customer experience optimization and workforce management strategies. Attendees will have ample opportunities to connect with peers during breakout sessions and group activities such as hiking in the red mountains or golfing on a PGA-rated golf course. They will share best practices and build valuable relationships with other TCN users and the greater contact center community.
The conference will be hosted at the luxurious Black Desert Resort, offering a unique and inspiring setting for attendees to relax, recharge, and enjoy the beauty of Southern Utah. C3 is ideal for anyone involved in contact center management, from Managers, Directors and Supervisors to Team Leads, IT Professionals and Workforce Management Specialists.
Due to high demand, spots for the TCN C3 User Group Conference are limited. Interested parties are encouraged to register early to secure their place.
To learn more and register for the event, please visit C3's event website.
About TCN:
TCN is a global leader in cloud-based contact center solutions for accounts receivable management (ARM), healthcare providers, enterprises, contact centers and BPOs. TCN's comprehensive suite includes omnichannel solutions, automation, predictive dialers, IVR, Click2Pay, compliance solutions and real-time analytics, driving operational efficiency and customer satisfaction.
TCN promises immediate access to the latest TCN Operator platform, facilitating seamless scalability. With a commitment to excellence and a dedication to meet evolving business needs from start to finish through industry-leading customer service, TCN continues to redefine the contact center landscape. For further details, visit http://www.tcn.com.
Media Contact
Spencer Peterson, TCN, 4356270223, [email protected], www.tcn.com
SOURCE TCN
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