CINCINNATI, Ohio, Aug. 11, 2021 /PRNewswire-PRWeb/ -- For over 80 years, Black Diamond Pest Control has transformed the way customers view high-quality, full-service pest control. Nationally recognized, this team of professional pest busters and property protectors is confident — bugs may hate them, but customers love them for it. Rolling out franchises across the country, one location in Cincinnati is buzzing ahead with growth.
Chris and Amy Stock, COO and CEO, respectively, note, "We've been growing consistently since we started. We're always looking for talent; good, hardworking, honest people with a curiosity to learn and the motivation to help." "Anyone can apply chemicals," explains Amy, but "not everyone can apply them correctly." That's where Black Diamond comes in, providing award-winning service, safe, comprehensive solutions, and reassurance. "We sell peace of mind," asserts Chris, who strives each day to "put customers at ease."
A testament to his conviction, Chris is closing the doors to his 23-year career as a chiropractor and shifting focus, transitioning to their Cincinnati business full-time. Starting the first of the year, he can't wait to devote all his time and energy to Black Diamond from his office in Cincinnati. "I like for people to feel like they're getting taken care of," emphasizes Chris.
As a doctor who's used to treating "people who have serious problems," Chris is diligent and experienced with problem-solving. He's gotten "used to explaining things thoroughly and well," finding solutions quickly by applying his compassion, energy, and ability to "learn fast" to any work he leads. "That's going to help employees," says Amy. "They need a good leader. Inside and out."
For clients who feel they're up against "the worst thing ever," Chris eases those fears by providing simple solutions. Overcome with anxiety, one customer "threw away $3,000 to $4,000 worth of stuff," tossing every roach-ridden appliance in sight. Had they called Black Diamond sooner, Chris explains, "They could have fixed it for $300 to $400." This is why Chris doesn't just consider customer service his job, but his "favorite thing" to do. His team gets to play a crucial part in rescuing the comfort of home.
"We're taking over," Chris says with purpose, as he and Amy angle to take on serving the entire Cincinnati area, eager to expand and help more people. "Everyone in the area knows what we're about," assures Chris, who says they're seeking "people who want to be successful, who want to help people. I want everyone to have a great life, and that should start with your work life; to have a good job, be comfortable, and hopefully have good people to work with you."
"The potential for Black Diamond is so massive in Cincinnati," recognizes Chris. In fact, someone who joins now could one day "move into management," says Amy, because of how quickly Black Diamond continues to grow. Incredibly patient, this team ensures even someone "with no experience whatsoever" that they will feel fully trained and prepared to succeed. When you love taking care of people and you're committed to making that happen, that passion uplifts staff, clients, and communities alike. It's a shame for wayward pests, but it's a victory for homeowners and budding technicians in Cincinnati.
About Black Diamond
Black Diamond Pest Control is a full-service pest control company serving the Louisville, KY, and Southern Indiana market since 1940. The company has multiple branches and franchises throughout the United States offering outstanding customer service as well as one-time and ongoing pest control services specially created to meet the needs of its customers. Learn more at bdpest.com.
Media Contact
Chris Stock, COO, Black Diamond, (513) 233-7612, [email protected]
SOURCE Black Diamond
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