Natural Insight Integrates iPad® Mini’s to Create Innovative Retail Field Service Solution for MCG
Sterling, VA (PRWEB) July 17, 2013 -- Natural Insight®, a private retail technology company engaged in workforce management, today announced the delivery of an innovative retail field service solution to MCG that fully integrates the iPad mini. The solution provides MCG with new capabilities that speed management reporting, accountability of field assignments and most importantly, staff productivity increases which will result in quicker and more productive reporting.
In a project that began with MCG's objective of extending and optimizing their level of performance in both field and customer service, Natural Insight has delivered a complete integrated mobile solution that allows MCG's staff of thousands to receive and report information - including plan-o-grams, surveys, photos and videos - more effectively . This newly implemented productivity is a direct result of adopting a field service technology platform and dedicated devices that are recognized as reliable, easy-to-use and provide visual verification of work assignments through real-time photo features, in-store reporting and consumer engagement.
To meet MCG’s needs, Natural Insight optimized iPad mini’s, configured and shipped them as a ready-to-use solution powered by one of the retail industry’s most recognized workforce management platforms.
“Our integrated mobility program allows companies to deal with one provider who is responsible for ensuring the new equipment is set up correctly and ready to work. We are able to quickly get the devices into the field so our clients can better service their customers and spend more time with field staff,” said Stefan Midford, CEO of Natural Insight.
David J. Katz, SVP & CMO for MCG and its parent company, related, “This deployment was completely turnkey. Natural Insight handled everything and our new iPad mini’s were set up and shipped to our team for immediate use. Natural Insight is an important MCG technology and solutions partner, allowing us to focus upon providing extraordinary consumer and retailer engagement rather than upon technology.”
Natural Insight, with its cloud workforce management platform, partners with companies such as Apple® and AirWatch® to deliver robust and integrated mobile solutions applauded by field workers for simplicity and reliability. In addition, the efficiency of these proven technologies allow for compelling pricing as adoption rises. Natural Insight experienced a doubling of mobile transactions in the past year.
About Natural Insight
Natural Insight is a private retail technology company with outstanding user loyalty to the product. The company’s innovative, cloud-based platform significantly improves sales, reduces overhead and provides real-time workforce activity feedback that motivates high performance. Through an integrated suite of solutions focused on scheduling, task management, analytics and timekeeping, large numbers of workers are empowered to complete assignments with significantly less effort. Providing services across a broad cross-section of the retail industry, Natural Insight is used by major retailers and servicing companies to improve execution and manage in-store merchandising, assisted sales, magazine and book distribution, product demos, and store audits. Visit http://www.naturalinsight.com.
About MCG
As the #1 provider of in-store, merchandising services for general merchandise retail stores and suppliers, MCG generates success for brands and retailers at point-of-sale. MCG keeps fixtures filled, demonstrates products to consumers and store personnel, provides real-time market intelligence and reporting, enhances consumer engagement and increases sales. MCG’s success in-store is delivered by a network of over 3,700 employees who live within 10 miles of every major shopping mall and department store in the in the United States providing a competitive advantage at over 10,000 retail locations nationwide. More information is available at http://www.mcgconnect.com. MCG is a division of Randa Accessories, the world’s largest men’s accessories company, http://www.randa.net.
iPad and iPad mini are registered trademarks of Apple, Inc.
AirWatch is a registered trademark of AirWatch, LLC.
Stefan Midford, President & CEO, Natural Insight, http://www.naturalinsight.com, 703 286-2415 76, [email protected]
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