Patient Experience Conference 2014 Program Announced by The Beryl Institute
Dallas, Texas (PRWEB) October 09, 2013 -- The Beryl Institute announces three keynote speakers, 38 breakout sessions and three pre-conference workshops included in Patient Experience Conference 2014, to be held April 7-9 at Swissotel in Chicago, Illinois. This highly interactive conference is the premier annual event for professionals passionate about improving the patient experience in healthcare.
Keynote speakers and their session topics include:
• Bertice Berry, Chronicling the Journey to Wellness in the Eyes of the Family
• Joseph A. Michelli, Patient Experience Excellence: The Balancing Act of Why and How
• Brian Boyle, Through the Eyes of the Patient: The Brian Boyle Story
The 38 breakout sessions were selected from a call for submissions held in summer 2013. A record number of proposals was submitted and evaluated by The Beryl Institute’s patient experience advisory board and volunteer conference planning committee. Sessions follow six primary learning themes:
• Patient Experience Practices
• Culture and Leadership
• Patient and Family Engagement
• Employee Engagement
• Physician Engagement
• Care Resources
In addition to the regular conference program, participants have the opportunity to attend one of three concurrent pre-conference workshops to be held before the general conference sessions. Workshop speakers and their session topics include:
• Mary Koloroutis and Michael Trout, See Me as a Person: Creating an Authentic, Intimate Relationship with Patients and Their Families
• Dr. Bryan K. Williams, Work Like You Own It! Six Habits of Service Superstars
• Wendy Leebov, Jill Golde and Dorothy Sisneros, Leading Your Patient Experience Strategy to the Next Level
View the conference program and register at: http://www.theberylinstitute.org/?CONF2014_OVERVIEW
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About The Beryl Institute:
The Beryl Institute is the global community of practice and premier thought leader on improving the patient experience. The Institute serves as a reliable resource for shared information and proven practices, a dynamic incubator of leading research and new ideas and an interactive connector of effective leaders and dedicated practitioners. The Institute is uniquely positioned to develop and publicize cutting-edge concepts focused on improving the patient experience, touching thousands of healthcare executives and patient.
Stacy Palmer, The Beryl Institute, http://www.theberylinstitute.org, 817-785-5003, [email protected]
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